Shipping & Returns
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We require a photo of the item We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We ship to Hawaii and the U.S. Mainland only.
When you place an order, we use USPS Hawaii Flat Rate Shipping and USPS U.S. Mainland Fixed Shipping. shipping and delivery dates are based on the availability of your items and the shipping options you choose.
Please also note that shipping is calculated based on order value or the total weight of items. The weight of any such item can be found on its detail page.
You may return most new, unopened items within 30 days of delivery for a full refund. We require a photo of the item We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We ship to Hawaii and the U.S. Mainland only.
When you place an order, we use USPS Hawaii Flat Rate Shipping and USPS U.S. Mainland Fixed Shipping. shipping and delivery dates are based on the availability of your items and the shipping options you choose.
Please also note that shipping is calculated based on order value or the total weight of items. The weight of any such item can be found on its detail page.